Política de privacidad
Last updated: May 18, 2026
Smilery operates this store and website, including the
data, content, features, tools, products and services
to provide you, the customer, with a curated shopping
experience (the "Services"). Smilery is powered by
Shopify, which enables us to provide the Services. This
Privacy Policy describes how we collect, use and disclose
your personal information when you visit, use or make a
purchase or other transaction through the Services, or
when you communicate with us by any other means. In the
event of a conflict between our Terms of Service and
this Privacy Policy, this Privacy Policy will prevail
with respect to the collection, processing and disclosure
of your personal information.
Please read this Privacy Policy carefully. By using and
accessing any of the Services, you acknowledge that you
have read this Privacy Policy and understand how your
personal information is collected, used and disclosed in
accordance with this Privacy Policy.
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Personal Information We Collect or Process
When we use the term "personal information", we mean any
data that identifies you or that can reasonably be linked
to you or another person. Personal information does not
include data collected anonymously or data that has been
de-identified so that it cannot identify or be reasonably
linked to you. We may collect or process the following
categories of personal information — including inferences
drawn from such information — depending on how you
interact with the Services, where you reside and what
applicable law permits or requires:
Contact details including your name, address, billing
address, shipping address, phone number and email address.
Financial information including credit card numbers,
debit card numbers and financial account information,
payment card information, financial account details,
transaction details, payment method, payment confirmation
and other payment-related information.
Account information including your username, password,
security questions, preferences and settings.
Transaction information including items you view, add to
your cart, save to your wishlist or purchase, return,
exchange or cancel, as well as your previous transactions.
Communications with us including information you provide
in your communications with us, for example when
submitting a customer service request.
Device information including information about your
device, browser or network connection, your IP address
and other unique identifiers.
Usage information including information relating to your
interaction with the Services, such as how and when you
use or browse them.
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Sources of Personal Information
We may collect personal information from the following
sources:
Directly from you, including when you create an account,
visit or use the Services, communicate with us or provide
your personal information by any other means.
Automatically through the Services, including information
from your device when you use our products or services or
visit our websites, and through the use of cookies and
similar technologies.
From our service providers, including when we engage them
to enable certain technology or when they collect or
process your personal information on our behalf.
From our partners or other third parties.
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How We Use Your Personal Information
Depending on how you interact with us or which Services
you use, we may use your personal information for the
following purposes:
Providing, personalizing and improving the Services.
We use your personal information to provide the Services,
including fulfilling the contract entered into with you,
processing your payments, managing your orders,
remembering your preferences and items of interest,
sending you account-related notifications, processing
purchases, returns, exchanges or other transactions,
creating, maintaining and managing your account,
arranging shipping, facilitating returns and exchanges,
enabling you to post reviews and offering you a
personalized shopping experience, such as recommending
products related to your purchases.
Marketing and advertising. We use your personal
information for marketing and promotional purposes, such
as sending you commercial, advertising and promotional
communications by email, text message or post, as well as
displaying online advertisements about products or
services within the Services or on other websites.
Security and fraud prevention. We use your personal
information to authenticate your account, provide a
secure shopping and payment experience, detect,
investigate or act on potentially fraudulent, illegal,
dangerous or malicious activity, protect public safety
and ensure the security of our services.
Communications with you. We use your personal information
to provide customer support, respond to your requests,
provide services effectively and maintain our business
relationship with you.
Legal reasons. We use your personal information to comply
with applicable law or respond to valid legal proceedings,
including requests from law enforcement agencies or
government authorities.
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How We Disclose Personal Information
In certain circumstances, we may disclose your personal
information to third parties for legitimate reasons in
accordance with this Privacy Policy. Such circumstances
may include:
With Shopify, vendors and other third parties that
provide services on our behalf (e.g. IT management,
payment processing, data analytics, customer support,
cloud storage, order management and shipping).
With business and marketing partners to provide marketing
services and display advertising to you, such as Meta
(Facebook and Instagram), Google, TikTok, Klaviyo, and
other advertising platforms.
When you instruct, request or otherwise consent to the
disclosure of certain information to third parties.
With our affiliates or generally within our corporate
group.
In connection with a business transaction, such as a
merger or insolvency process, to comply with applicable
legal obligations, to enforce our Terms of Service or
applicable policies, and to protect or defend the
Services, our rights and the rights of our users or
others.
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Relationship with Shopify
The Services are hosted on Shopify, which collects and
processes personal information about your access to and
use of the Services in order to provide and improve the
Services for you. Information you submit to the Services
will be transmitted to and shared with Shopify and third
parties who may be located in countries different from
your own. For more information on how Shopify uses your
personal information and the rights you may have, please
consult Shopify's Consumer Privacy Policy.
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Third-Party Websites and Links
The Services may include links to websites or other
online platforms operated by third parties. If you access
links directing you to sites not affiliated with or
controlled by us, we recommend that you review their
privacy and security policies and other terms and
conditions. We do not guarantee or take responsibility
for the privacy or security of such sites.
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Children's Data
The Services are not intended for use by minors, and we
do not knowingly collect personal information from minors
under the age of 16. If you are the parent or legal
guardian of a minor who has provided us with their
personal information, you may contact us at
info@smilery.co to request its deletion.
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Security and Retention of Your Information
Please note that no security measure is perfect or
infallible, and we cannot guarantee absolute security.
We recommend that you do not use unsecured channels to
send us sensitive or confidential information. The length
of time we retain your personal information depends on
several factors, including the need to maintain your
account, provide the Services, comply with legal
obligations, resolve disputes or enforce other applicable
contracts and policies.
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Your Rights and Choices
Depending on where you reside, you may have some or all
of the rights listed below in relation to your personal
information. These rights are not absolute, may apply
only in certain circumstances and, in some cases, we may
decline your request where permitted by law.
Right of access. You may have the right to request
access to the personal information we hold about you.
Right to erasure. You may have the right to request that
we delete the personal information we hold about you.
Right to rectification. You may have the right to
request that we correct inaccurate personal information
we hold about you.
Right to data portability. You may have the right to
receive a copy of the personal information we hold about
you and to request that it be transferred to a third
party, in certain circumstances and with certain
exceptions.
Right to object to sale or sharing for personalized
advertising. Depending on where you reside, you may have
the right to object to the "sale" or "sharing" of your
personal information, or to object to the processing of
such information for purposes considered "targeted
advertising" under applicable privacy laws.
Managing communication preferences. We may send you
promotional emails, and you may opt out at any time using
the unsubscribe option in our emails.
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California Residents
If you are a California resident, you have certain rights
under the California Consumer Privacy Act (CCPA) and the
California Privacy Rights Act (CPRA), including:
The right to know what personal information we collect,
use, disclose, and sell about you.
The right to delete the personal information we have
collected about you, subject to certain exceptions.
The right to opt out of the sale or sharing of your
personal information.
The right to correct inaccurate personal information.
The right to limit the use and disclosure of sensitive
personal information.
The right to non-discrimination for exercising your CCPA
rights.
To exercise any of these rights, please contact us at
info@smilery.co.
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European Economic Area and United Kingdom Residents
If you reside in the United Kingdom or the European
Economic Area (EEA), you may also exercise the following
rights:
Right to object to and restrict processing. You may have
the right to ask us to stop or limit the processing of
your personal information for certain purposes.
Withdrawal of consent. Where the processing of your
personal information is based on your consent, you have
the right to withdraw that consent at any time.
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Complaints
If you have a complaint about how we handle your personal
information, please contact us at info@smilery.co.
Depending on where you reside, you may have the right to
lodge a complaint with your local data protection
authority.
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International Transfers
Please note that we may transfer, store and process your
personal information outside the country in which you
reside. If we transfer your personal information outside
the EEA or the United Kingdom, we will use recognized
transfer mechanisms such as the European Commission's
Standard Contractual Clauses (SCCs).
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We will post the updated version on this website and
update the "Last updated" date accordingly.
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Contact
If you have any questions about our privacy practices or
this Privacy Policy, or if you wish to exercise any of
your rights, please email us at info@smilery.co.
